This is one of the most important decisions families face as a parent or loved one grows older. There's no universally right answer â it depends on care needs, preferences, financial situation, and what matters most to the person receiving care.
Most Australians prefer to stay in their own home for as long as possible -- and the government's Support at Home program makes this possible for many people with moderate care needs.
Residential care, commonly known as a nursing home or aged care facility, provides 24-hour support in a communal living environment.
| Factor | Support at Home | Residential Care |
|---|---|---|
| Care intensity | Moderate | Hogh to very high |
| Safety risks | Manageable | High risk of falls/harm |
| Social needs | Independent | Strong social interaction |
| Family carer | Family can cope | Family is exhausted |
| Financials | Moderate costs | Higher costs |
Many families follow a pathway that begins with home care and moves to residential care only when needs exceed what can safely be provided at home. There's no need to make a permanent decision upfront.
Whether you're exploring Support at Home or residential care, Aged Care Information can help you understand your options and make the right choice.
Call 1800 303 101 (MonâFri, 9amâ5pm AEST) or request a free consultation.
Last updated: January 2026.
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