Navigating aged care is complex and emotional. Our independent human advisers listen to your situation and find the right Support at Home provider for your family — at absolutely no cost.
Three easy steps — and we handle everything from start to finish.
Call us or request a callback. A real adviser listens to your needs — whether you're new to care, switching providers, or unsure where to start.
Call 1800 303 101 →Within 24 hours, we deliver a tailored list of registered Support at Home providers matched to your location, needs, and budget.
Learn more →From paperwork and Aged Care Assessments to switching providers — we manage the whole process, completely free.
Learn more →Both paths are 100% free with Aged Care Information.
If you or a loved one is new to the aged care system, we guide you through every step — from your first My Aged Care registration to your Aged Care Assessment and finding the right provider for you.
Unhappy with your current provider? You have the right to switch — and it's easier than you think. We handle every step so there's no gap in your care.
Independent, Honest Advice — Nothing to Sell, Everything to Gain
No chatbots, no automated reports. A qualified aged care specialist listens to your unique situation and gives personalised recommendations.
We know this can be an emotional and overwhelming time. Our advisers listen with care, patience, and genuine compassion — because your loved one deserves nothing less.
Our service is completely free to all Australian families — always. There are no fees or charges to you, ever.
"We were completely new to the system and had no idea where to start. Jessica explained everything clearly, helped us with Dad's assessment, and found a fantastic Greek-speaking provider. We cannot thank her enough — and it was completely free."
"I was locked into a terrible provider and didn't know I could switch. Jack sorted everything within two weeks — my care continued without interruption, and I'm now with a provider I love. Absolutely life-changing."
"After Mum was approved for Level 5 support, we had no idea where to begin. Jessica took the time to really understand what Mum needed — her personality, her preferences, everything. She then matched us with the perfect provider, one who truly suits Mum in every way. It wasn't just a referral, it was a genuine one-on-one match. We are so grateful."
Everything you need to know before you call.
Find the right aged care provider for your family through Aged Care Information — free, fast, and stress-free.
🔒 Private & Secure · Always Free · No Obligation
