Mon-Fri 9am-5pm AEST
Need Support? Call 1800 303 101
Free, Independent | Australia-wide | Same day responses

Starting Care or Ready to Switch? Find Your Perfect Match

The Australian aged care system changed on 1 November 2025. Whether you're new to the Support at Home program or unhappy with your current provider, we help Australian families find quality care — completely free and independent.

  • ✓ New to home care? We guide you through the entire process — 100% free
  • ✓ Existing aged care clients? Compare and switch providers easily — 100% free
  • ✓ Independent advice — we don't work for any provider
📞 Tap to Call: 1800 303 101 Get FREE 2026 Guide →
We have helped Families
across all of australia
100% Free service
Expert Independent advice
Australia's Leading Independent Service

Trusted by Thousands of Australian Families

We're Australia's most trusted independent aged care matching service — helping families navigate the complex aged care system with confidence since 2020

Why Families Choose Us Over Going Direct to Providers

✓ Unbiased Advice

We're not owned by any provider — your interests always come first

✓ Save Time

Get matched in 24 hours vs weeks of calling providers yourself

✓ Expert Support

Navigate reforms, paperwork, and choices with confidence

⚠️

Important: Aged Care Reform Update (1 November 2025)

The Australian Government has introduced significant reforms to make aged care more accessible, transparent, and person-centered.

How It Works

Three simple steps to find your perfect aged care provider — completely free

  1. Step 1 – Tell Us About Your Situation

    Complete the form or call 1800 303 101. We'll ask about care needs, goals, culture, language, and your current situation.

  2. Step 2 – We Create Your Personalised Shortlist

    A tailored list of Support at Home providers and in‑home experts in your area with current availability – usually same day responses.

  3. Step 3 – Choose with Confidence

    We walk you through options, help with assessments, funding questions, and provider transfers if you decide to switch.

Three-step guided process

Ready to Find Your Perfect Aged Care Provider?

Join Australian families who found quality care with our free, independent service

Call Now: 1800 303 101 Get Free Consultation
✓ 100% Free Service
✓ Same Day Responses
✓ No Pressure, Just Help

Why Families Trust Aged Care Information

Provider and service matching

1) Provider + Service Matching

Beyond Support at Home providers, we help connect you with:

  • Nurses and clinical support
  • Cleaners and home‑support workers
  • Allied health professionals
  • Cultural and language‑specific specialists

Right organisation and right people from day one.

Human support and care conversation

2) Real Human Support

Experienced, caring staff who offer:

  • Real conversations and honest advice
  • Clear explanations without jargon
  • Follow‑up so you're never alone in the process
Free and independent guidance

3) 100% Free, Independent, Transparent

Completely free for families. No hidden costs, no obligation.

We explain funding, entitlements, and key changes to the Support at Home program.

What Families Are Saying

Real stories from Australian families we've helped

👵

Margaret Thompson

Sydney, NSW

"Jack was absolutely wonderful. After my stroke, I was overwhelmed and didn't know where to start. He patiently explained all my options and found me a provider within 48 hours. The care workers he matched me with are like family now."

👴👵

David & Helen Chen

Melbourne, VIC

"Jessica took the time to really understand Dad's needs. We were so confused about the care options, but she explained everything in plain English and found three perfect providers in our area. No pressure, just genuine help. We can't thank her enough."

👨

Robert Mitchell

Brisbane, QLD

"Jack helped us switch providers after our previous one kept increasing fees without notice. Within a week, we had a better provider who's completely transparent about costs. Jack even followed up to make sure we were happy. Wish we'd called him sooner!"

Frequently Asked Questions

Everything you need to know about our free service

Ready to Find Your Perfect Aged Care Provider?

Fill out the form and we'll contact you same day with personalised provider recommendations - 100% free, no obligation.

Call Us Directly

1800 303 101

Mon-Fri: 9am - 5pm AEST

Email Us

info@agedcareinformation.com.au

We respond within 24 hours

Serving All of Australia

NSW, VIC, QLD, WA, SA, TAS, ACT, NT

Local provider networks nationwide

Get Your Free Provider Match

🔒 Your information is private and secure. We'll contact you same day with personalised recommendations.